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Assessing patient experience and healthcare quality of dental care using patient online reviews in the United States: Mixed methods study

  • Ye Lin
  • , Y. Alicia Hong
  • , Bradley S. Henson
  • , Robert D. Stevenson
  • , Simon Hong
  • , Tianchu Lyu
  • , Chen Liang
  • Western University of Health Sciences
  • George Mason University
  • University of South Carolina

Research output: Contribution to journalReview articlepeer-review

Original languageEnglish
Article numbere18652
JournalJournal of Medical Internet Research
Volume22
Issue number7
DOIs
StatePublished - Jul 2020
Externally publishedYes

ASJC Scopus Subject Areas

  • Health Informatics

Keywords

  • Consumer health informatics
  • Dental care
  • Healthcare quality
  • Natural language processing
  • Patient online reviews
  • Patient review websites

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