@article{9bd4f12d34c646ddab9dbcffdc578ba5,
title = "Erlang loss systems with shortest idle server first service discipline: Maintenance considerations",
keywords = "Erlang loss systems, continuous-time Markov chain, idle-time-based routing policy, maintenance optimization",
author = "Mahboubeh Madadi and Mohammadhossein Heydari and Lisa Maillart and Richard Cassady and Shengfan Zhang",
note = "Publisher Copyright: {\textcopyright} Copyright {\textcopyright} 2022 “IISE”.",
year = "2023",
doi = "10.1080/24725854.2022.2149906",
language = "English",
volume = "55",
pages = "1008--1021",
journal = "IISE Transactions",
issn = "2472-5854",
number = "10",
}