Exploring the role of touch and apologies in forgiveness of workplace offenses

Laura E. Marler; Susie S. Cox; Marcia J. Simmering; Rebecca J. Bennett; Jerry Bryan Fuller

Exploring the role of touch and apologies in forgiveness of workplace offenses

Laura E. Marler
, Susie S. Cox
, Marcia J. Simmering
, Rebecca J. Bennett
, Jerry Bryan Fuller

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	144-163
Number of pages	20
Journal	Journal of Managerial Issues
Volume	23
Issue number	2
State	Published - Jun 2011

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

ASJC Scopus Subject Areas

Management Information Systems

Cite this

@article{f48498b8808c47b2b4344381866e6564,

title = "Exploring the role of touch and apologies in forgiveness of workplace offenses",

author = "Marler, \{Laura E.\} and Cox, \{Susie S.\} and Simmering, \{Marcia J.\} and Bennett, \{Rebecca J.\} and Fuller, \{Jerry Bryan\}",

note = "Interpersonal communication is the bedrock of effective organizations. Some researchers have gone so tar as suggesting that {"}In essence, communication is the processual activity, that constitutes the organization{"} (Allen et al., 1996: 384). Although communication occurs both verbally and nonverbally, organizational researchers have often overlooked the nonverbal aspect of communication in the workplace, especially tactile communication (i.e., touching) (Fuller et al., 2011).",

year = "2011",

month = jun,

language = "English",

volume = "23",

pages = "144--163",

journal = "Journal of Managerial Issues",

issn = "1045-3695",

number = "2",

}

TY - JOUR

T1 - Exploring the role of touch and apologies in forgiveness of workplace offenses

AU - Marler, Laura E.

AU - Cox, Susie S.

AU - Simmering, Marcia J.

AU - Bennett, Rebecca J.

AU - Fuller, Jerry Bryan

N1 - Interpersonal communication is the bedrock of effective organizations. Some researchers have gone so tar as suggesting that "In essence, communication is the processual activity, that constitutes the organization" (Allen et al., 1996: 384). Although communication occurs both verbally and nonverbally, organizational researchers have often overlooked the nonverbal aspect of communication in the workplace, especially tactile communication (i.e., touching) (Fuller et al., 2011).

PY - 2011/6

Y1 - 2011/6

UR - https://www.scopus.com/pages/publications/80052318738

UR - https://www.scopus.com/pages/publications/80052318738#tab=citedBy

M3 - Article

SN - 1045-3695

VL - 23

SP - 144

EP - 163

JO - Journal of Managerial Issues

JF - Journal of Managerial Issues

IS - 2

ER -

Exploring the role of touch and apologies in forgiveness of workplace offenses

UN SDGs

ASJC Scopus Subject Areas

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