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How online product reviews affect retail sales: A meta-analysis

  • Kristopher Floyd
  • , Ryan Freling
  • , Saad Alhoqail
  • , Hyun Young Cho
  • , Traci Freling
  • University of Texas

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)217-232
Number of pages16
JournalJournal of Retailing
Volume90
Issue number2
DOIs
StatePublished - Jun 2014
Externally publishedYes

ASJC Scopus Subject Areas

  • Marketing

Keywords

  • Electronic word-of-mouth
  • Online consumer reviews
  • Online feedback mechanisms
  • Online word-of-mouth

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