In their shoes: co-creating value from deaf/hearing perspectives

Alexandra K. Abney; Allyn White; Kevin J. Shanahan; William B. Locander

doi:10.1108/JSM-05-2016-0201

In their shoes: co-creating value from deaf/hearing perspectives

Alexandra K. Abney
, Allyn White
, Kevin J. Shanahan
, William B. Locander

Department of Marketing, Industrial Distribution, and Economics
University of Mississippi
Mississippi State University
Loyola University New Orleans

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	313-325
Number of pages	13
Journal	Journal of Services Marketing
Volume	31
Issue number	4-5
DOIs	https://doi.org/10.1108/JSM-05-2016-0201
State	Published - 2017
Externally published	Yes

ASJC Scopus Subject Areas

Marketing

Keywords

Co-creation
Deaf
Service encounter
Service model
Transformative value
Vulnerability

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10.1108/JSM-05-2016-0201

Cite this

@article{7461b986d69c4f81926f36e949927ffe,

title = "In their shoes: co-creating value from deaf/hearing perspectives",

keywords = "Co-creation, Deaf, Service encounter, Service model, Transformative value, Vulnerability",

author = "Abney, \{Alexandra K.\} and Allyn White and Shanahan, \{Kevin J.\} and Locander, \{William B.\}",

note = "Publisher Copyright: {\textcopyright} 2017, {\textcopyright} Emerald Publishing Limited.",

year = "2017",

doi = "10.1108/JSM-05-2016-0201",

language = "English",

volume = "31",

pages = "313--325",

journal = "Journal of Services Marketing",

issn = "0887-6045",

number = "4-5",

}

TY - JOUR

T1 - In their shoes

T2 - co-creating value from deaf/hearing perspectives

AU - Abney, Alexandra K.

AU - White, Allyn

AU - Shanahan, Kevin J.

AU - Locander, William B.

PY - 2017

Y1 - 2017

KW - Co-creation

KW - Deaf

KW - Service encounter

KW - Service model

KW - Transformative value

KW - Vulnerability

UR - https://www.scopus.com/pages/publications/85027836935

UR - https://www.scopus.com/pages/publications/85027836935#tab=citedBy

U2 - 10.1108/JSM-05-2016-0201

DO - 10.1108/JSM-05-2016-0201

M3 - Article

AN - SCOPUS:85027836935

SN - 0887-6045

VL - 31

SP - 313

EP - 325

JO - Journal of Services Marketing

JF - Journal of Services Marketing

IS - 4-5

ER -

In their shoes: co-creating value from deaf/hearing perspectives

ASJC Scopus Subject Areas

Keywords

Access to Document

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